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For business owners · Customer retention

Give them a reason
to come back.

Follow-up, reminders and customer journeys that help people return.

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Clients include KM Tourism Italy and TreeLife.

Customer retention

Stay in touch for a reason.

We build customer journeys for answers, appointments and follow-up, with reminders and messages that give customers a useful reason to return. Maya is our AI revenue layer. Customer Loop is our done-for-you system that brings regulars back.

  1. 01Maya, AI revenue layer
  2. 02Follow-up & reminders
  3. 03Win-back campaigns
  4. 04Loyalty journeys
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  1. 01Growth strategy, scaling ads and new channels
  2. 02New markets, languages and app/product launches
  3. 03Maya: customer answers, enquiry qualification and appointments
  4. 04Follow-up, appointment reminders and lead nurturing
  5. 05Lead rewarming, win-back and churn prevention
  6. 06Newsletters, bespoke email design, SMS and WhatsApp
  7. 07Review requests, feedback and referrals
  8. 08Loyalty, birthday journeys and return visits
  9. 09Lifecycle workflows and reporting
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Your next move

Show us how you stay in touch.
We’ll show you what brings them back.

Send your website or booking page and tell us how you follow up today. Someone from our team looks at where customers drift away and tells you what we’d set up first, what it includes and what it would cost.

  • We reply within 24 hours
  • The price depends on what we find
  • The findings are yours to keep
  1. 01Choose a useful reason to reconnectA reminder, feedback request or next visit: we start with something relevant to your customer.
  2. 02Build the follow-upWe shape the message, timing and customer journey around that reason and the tools you use.
  3. 03Connect it to the next actionThe customer gets a clear response or return path. We agree the follow-up work and any loyalty features separately.
Request your free follow-up reviewProvide at least one link or a short description of what you’d like us to look at.

1/3Where can we find you?

    2/3How do you stay in touch with customers today?

    3/3Where can we send the review?

    The first review is free. We reply within 24 hours with what we found and what it would cost. You only pay if you go ahead. If you don’t, keep what we found and use it yourself.

    We only use your links and contact to reply to you. Privacy

    Before we start

    It depends on what we find. The free review tells you what we would do first, what it includes and what it costs. You see the price before you decide, and you only pay if you go ahead. If you don’t, keep what we found and use it yourself.

    Within 24 hours. Someone from our team looks at what you sent and replies by email or WhatsApp.

    No. The starting point can be reminders, review requests or email follow-up. We agree the right scope for your business.

    Customer Loop is our loyalty product in development. We discuss what is available for your project before agreeing the work.

    We start with what would be useful to your customer after the sale, then agree the message, timing and channel with you.

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